Welcome to the Belk Library Desk Services Wiki ...
For technical help between the hours of 7:30 a.m. and 9:00 a.m. please call the number on the cover of the LRS Desk Manual. Don't forget to log all calls for help using a technology support ticket.
Quick Information
Mike Waters has requested before and now again that when we submit a trouble ticket for a pharos printer to not power it off.
From e-mail:
"When they are powered on, I can run online diagnostics and can troubleshoot most problems with the hardware." Please put a sign at the release station, leave the printer powered on and submit your ticket with a description of the problem/location.
Where did my file go ... I clicked save!?
